At Guardian, we respect your privacy, and are committed to protecting your personal information. We are covered by the Federal Privacy Act and its National Privacy Principles. It sets out standards for the collection, use, disclosure and handling of personal information.
We collect person al information in order to:
Provide our services - including insurance broking, claims management, risk management consultancy, underwriting management and reinsurance broking.
We use personal information to:
Develop and identify new products and services – through feedback (from surveys), and alliances with other organisations.
We disclose personal information to:
Third parties – including insurers, reinsurers, other insurance intermediaries, our advisors (such as loss adjusters, lawyers and accountants), and other parties involved in the claims handling process.
If you provide us with personal information about other people, we assume you have their consent to do so. They need to be aware that their personal information may be used in the ways described above. If you haven’t done this, you must notify us before you provide the information. And, unless you notify us in writing, we assume that you (or those you represent) agree to above principles.
If you would like a copy of the Guardian Privacy Statement, or would like to access your personal information, please contact the Guardian Compliance Officer on (08) 8238 0100.