Privacy Statement

We are covered by the Federal Privacy Act and its National Privacy Principles which set out standards for the collection, use, disclosure and handling of personal information. We respect your privacy and are committed to protecting your personal information.

We collect personal information in order to provide our various services. These include insurance broking, claims management, risk management consultancy, underwriting management and reinsurance broking. Other purposes include helping to develop and identify products and services that may interest clients, conduct customer satisfaction surveys, establish and administer alliances and other arrangements with other organisations in relation to the promotion, administration and use of our respective products and services.

For further information regarding our services please contact Guardian.

We disclose personal information to third parties who are involved in the provision of our services. For example, in arranging and managing your insurance needs we may need to provide information to insurers, reinsurers, other insurance intermediaries, our advisors such as loss adjusters, lawyers and accountants, and other parties involved in the claims handling process.

When you provide us with personal information about other individuals, we rely on you to have made them aware that: you will or may provide their information to us, the purposes we use it for, the types of third parties we disclose it to, and how they can access it. If it is sensitive or health information, we rely on you to have obtained their consent to the above. If you have not done either of these things you must notify us before you provide the relevant information.

If you would like a copy of the Guardian Privacy Statement or would like to access your personal information, please contact the Guardian Compliance Officer on (08) 8238 0100.

Unless you notify us in writing otherwise, by proceeding to deal with us you confirm on your behalf and/or on behalf of those you represent agreement to the above principles.